Quality Management Consulting India Pvt Ltd.Telecommunication
Telecommunication is communication at a distance by different technological means by electrical signals or electromagnetic waves. Now individuals from different part of the globe are getting connected, the telecom industry has registered one of the maximum growth rates across all sectors. According to the report India is the world’s second-largest telecommunications market, with almost 900 million subscribers till date.
The Indian mobile phone market is extremely competitive with more than 120 device manufacturers in race. Most of these producers emphasis their efforts on the low-cost feature phone market, which constitutes over 90 per cent of overall mobile phone sales, offering a huge opportunity for growth.
The quick growth has seen telecom carriers looking at Cost reduction, Churn reduction, streamlining operations, minimize capital infrastructure, customer satisfaction, provide new services and remain competitive through lean six sigma and innovative solutions.
QMCI can help
QMCI’s has one of the best consultants in the country to cater telecom the needs of telecom industry. We have rich knowledge in Telecom Technology, IT services, customer service, Customer Satisfaction, Churn reduction etc. Over the last few years our team have helped our clients to accelerate their business growth rate tremendously.
Our domain experience and knowledge include
- IT infrastructure
- Customer Satisfaction
- Churn Reduction
- Innovation in technology
- Customer Satisfaction
- Inbound/ Outbound call centre set up
- Mobile Security
- Risk Mitigation
- Revenue Optimization
- Benchmarking
- Customer Lifecycle Management
- Billing
- Advertisement
- Network Management
- Pricing strategy
- Automation
- Quality Assurance
- Enterprise Mobility